Emergency Information
This quick reference is how PureTrack can help in an emergency situation.
If you need help, Contact Tim on +64212179049 or email. I'm based in New Zealand with a +12 hour timezone.
Missing Person or aircraft
- Paragliders and Hang gliders: Use the search tool from the map to find their name. Most pilots register with their name. Try nicknames.
- Gliders and other aircraft: Use the search tool from the map to find the aircraft registration. Use the full aircraft registration including country code e.g. ZK-ABC.
- The search results show how long ago each item was seen. Make sure you're viewing recent data.
- Find out what tracking devices the person uses. Do they have a satellite tracker like SPOT or InReach? If it is not connected to PureTrack, you'll need to get the map page from friends or family.
- Most, but not all aircraft registrations are configured in PureTrack. Check the aircraft database to confirm. If it's not in there, it may show up as a raw 6 digit hex number from ADSB or FLARM/OGN. Follow the 'see all in PureTrack' guide below to see these on the map.
- Ask if the pilot is flying with an Oudie or FLARM device. Commonly used by both paraglider and glider pilots. These broadcast as a 6 digit hex number, and may show in PureTrack even if the aircraft is not configured in PureTrack.
- Try searching for an OGN ID number with the url https://puretrack.io/?k=0-ABCDEF where 'ABCDEF' is the OGN Hex number.
- For aircraft with ADSB, PureTrack receives data from 3 ADSB networks; ADSBHub, airplanes.live and adsb.lol. Also check FlightAware and FlightRadar 24, which have separate receiver networks.
- Contact the FLARM company. They can extract location data from other pilot's tracks who may have been flying around the missing aircraft or pilot.
To see all objects in PureTrack
- Change PureTrack to "Show All", and "24 hours" from the mode panel (top left).
- Make sure altitude filters are off from the mode panel (top left).
- In menu -> settings -> 'labels and icons', turn on 'Show Unidentified Labels'. Turn on 'Show on-ground labels'.
- Search on the map in the area of the missing aircraft for any unknown ID numbers. They fade a bit after 15 minutes to show the data is old.
- Don't zoom out too far on the map. Otherwise it will only show items seen in the last 2 minutes.
Accident Investigation
- PureTrack currently stores full track data for 7 days. Basic track data is stored for 32 days.
- Non PureTrackPro users can only view 2 days of track data. Contact us for an account upgrade, or use the 2 week free trial.
- See the track history help page to see how to view track history.
- Download an IGC file to save track data immediately. Contact us for a database export to capture all data, as IGC files do not store everything.
- OGN data is only viewable for 24 hours, but we have the data for longer for emergency use only.